Files in CRM can be stored in different storage systems. Some files are always kept in the database file storage, while the storage used for new files uploaded by users is controlled by a configuration setting.
Available storage systems:
- Amazon S3
- File System
- Sharepoint Online
Each of these have their own set of requirements and not all are available everywhere. Files in databases uploaded to the Lime CRM cloud will eventually be migrated to Amazon S3 by default while database storage is the default for local and on-premise solutions.
File System and Database storage are not available in the Lime CRM cloud.
Available configuration options of each file storage and how to set up default storage for new files can be found in the lime_file documentation.